Effective Date: June 29, 2026
setkh.com ("we") fully respects and strictly protects the personal information and privacy security of all visiting users. The platform complies with Singapore's Personal Data Protection Act (PDPA), the Personal Information Protection Law of the People's Republic of China, and global data security standards. This Privacy Statement fully explains our rules for collecting, using, storing, sharing, and protecting your personal information, as well as your rights regarding information processing. By accessing, browsing, emailing, or using all services of this site, you acknowledge that you have read and agreed to all terms of this Statement.
I. Information We Collect
1. Personal Information You Voluntarily Submit
Collected only when you actively submit; no mandatory requests:
Email inquiries, industry submissions, business negotiations: name, email, company name, position, phone number, energy sector affiliation.
Website messages, cooperation form submissions: business materials, contact details, industry cooperation needs.
If membership registration is open: login email, account password, user nickname.
2. Automatically Collected Non-Identifying Data (Cookies/Server Logs)
When you browse the website, the server automatically records device data that cannot individually identify a person: IP address, browser type, OS, pages visited, dwell time, click records, visit time, device ID.
This data is used only for website traffic statistics, energy/precious metals page optimization, and defense against crawlers and cyber attacks; it is not used to identify individual users.
3. Sensitive Information Not Actively Collected
Unless necessary for business, we never actively collect highly sensitive privacy data such as ID cards, passports, bank accounts, asset details, biometrics, or full phone numbers. Only passively receive such information when you voluntarily upload business cooperation materials.
II. Legitimate Uses of Information
Reply to your energy industry inquiries, submissions, and business emails; complete communication.
Optimize web pages, energy commodity market tools, and industry news push logic to improve reading experience.
Aggregate anonymized traffic data to produce industry reading statistics reports (removing all personally identifiable fields).
Identify malicious crawlers, abnormal access, and cyber attacks to ensure website stability.
Comply with judicial or regulatory authorities producing legal documents for information retrieval.
Push weekly energy supply-demand newsletters you have subscribed to (unsubscribable at any time).
III. Information Storage and Retention
Storage Location: User data stored on compliant cloud servers in Singapore, meeting PDPA cross-border data storage standards.
Retention Period:
Email correspondence records: retained for 3 years, then automatically encrypted and archived.
Website access logs: retained for 90 days only, then automatically deleted.
Business cooperation form materials: retained for 2 years after cooperation ends; users may request early deletion.
Anonymization: Data used for industry statistics removes all personally identifiable fields, making reverse identification impossible.
IV. Information Sharing and Disclosure Rules
We solemnly commit: without your explicit written consent, we will never sell, rent, or externally share your personal identity information. Disclosure is only allowed in the following limited legal scenarios:
You have given explicit written authorization.
Judicial or regulatory authorities in Singapore, China, or your jurisdiction issue legal documents requiring disclosure.
In case of merger or equity change, the successor entity must equally comply with this Privacy Statement.
To protect network security, provide de-identified access logs to security service providers.
In emergency situations, necessary disclosure to protect the personal and property safety of users and the public.
Third-party advertising and traffic analysis plugins only receive anonymized traffic data and cannot access your name, email, or other identity information.
V. Your Rights Regarding Personal Information
You may send an email to privacy@setkh.com to exercise the following rights. After identity verification, we will process within 15 business days:
Right of Access: Request a copy of all personal data held by the platform.
Right to Rectification: Correct incorrect or outdated contact information.
Right to Erasure: Request deletion of all email communication records and cooperation form materials.
Right to Withdraw Consent: Cancel energy newsletter subscriptions and disable cookie tracking.
Right to Account Deletion: If registered as a member, request permanent account deletion and data erasure.
Right to Complaint: Dispute the platform's personal information processing; submit to compliance team for review.
VI. Cookie and Tracking Technologies
This site uses cookies and local storage to optimize energy/precious metals page loading and save browsing preferences:
Essential Cookies: Ensure normal website opening and real-time loading of commodity market data; cannot be disabled.
Statistical Cookies: Used for website traffic analysis; you can disable them entirely via browser settings.
Disabling cookies only affects page operation experience, not basic industry news reading function.
VII. Information Security Measures
Full-site HTTPS encryption to prevent data interception during transmission.
User data encrypted and stored; background access controlled by hierarchy; only authorized compliance personnel can access.
Regular server security audits and vulnerability scans; establish data breach emergency response plan.
All employees sign data confidentiality agreements; strictly prohibit unauthorized export or external transmission of user privacy information.
Due to the inherent limitations of internet technology, 100% absolute security cannot be guaranteed. It is recommended not to upload highly sensitive privacy files to this site.
VIII. Protection of Minors
This site serves energy industry professionals and adult investors; we do not actively collect personal information from individuals under 18. If such data is inadvertently obtained, we will immediately and completely delete all corresponding data.
IX. Privacy Statement Update Mechanism
The platform will revise this Statement from time to time based on Singapore's PDPA, applicable personal information regulations, and business adjustments. Updated versions will be posted at the bottom of the website; material changes will be notified via email to existing communication users. Your continued use of the website constitutes acceptance of all updated terms.
X. Privacy Compliance Contact
Privacy-related email: privacy@setkh.com
Singapore data compliance entity: Setkh Asia Media Pte. Ltd.