Welcome energy trading enterprises, refineries, new energy manufacturers, futures institutions, industry analysts, financial media, energy industry associations, and brand business to connect and communicate with us. We will reply via email within 2 business days.
I. Official Contact Emails
General inquiries, website function issues: info@setkh.com
Industry leads, submissions, analyst column cooperation: news@setkh.com
Business cooperation, industry white papers, energy summit joint promotion: biz@setkh.com
Privacy information inquiries, personal data security complaints: privacy@setkh.com
Website faults, energy market data delays, page function anomalies: tech@setkh.com
II. Business-specific Contact Details
1. Industry Submissions, Market Leads, Interviews
Target: Oil & gas traders, new energy procurement, futures analysts, energy industry researchers, financial media professionals
Contact: news@setkh.com
Submission Guidelines: Articles must include real contact information and sources; priority review for oil & gas, precious metals, storage, non-ferrous, macro energy policy content; strictly prohibit unverified inventory inside information, false energy quotes, or fabricated geopolitical market rumors.
2. Brand Business, Industry Features, Joint Data Reports
Target: Energy trading companies, futures firms, mining smelters, energy storage equipment manufacturers, energy summit organizers
Contact: biz@setkh.com
Cooperation Forms: Joint release of monthly energy supply-demand reports, in-depth energy industry columns, enterprise industry chain promotion, media support for offline energy forums, customized macro data interpretation for cyclical sectors.
3. Copyright Infringement, Content Takedown Appeal
If our original or republished content infringes your copyright, trademark, or business reputation, send ownership proof, infringing page link, and processing request to info@setkh.com. We will complete verification and handling within 48 hours.
4. Privacy Information Management, Data Breach Complaints
For queries on website cookie collection, email correspondence data, personal information collection rules, or suspected privacy data leaks, email privacy@setkh.com.
5. Website Technical Issues
For page loading lag, energy futures/precious metal data delays, or feature failures, include device model, browser, and problem screenshot to tech@setkh.com.
III. Operating Entity Address (Singapore)
Setkh Asia Media Pte. Ltd.
Singapore Energy Finance Business District
Postal Code: 018956
IV. Service Hours
Monday to Friday 09:00–18:00 (Singapore Standard Time SGT)
Weekends and Singapore public holidays: only handle major energy market breaking news and urgent privacy security complaints.
V. Inquiry Notes
This platform does not provide futures, precious metals, or energy spot account opening, trading guidance, or one-on-one trading services; related inquiries will not be replied to.
Please mark the business type (submission/business/privacy/tech) in the email subject to improve processing efficiency.
Spam, fake spot promotions, and malicious energy price rumors will be directly blocked without reply.